Terms of Service
1. Agreement to Terms
By accessing RitualDev websites, downloading our Android applications from Google Play, or using our open-source software repositories, you agree to be bound by these Terms of Service.
2. Permitted Use
You are granted a non-exclusive license to use our software for personal and business calculation, security inspection, and productivity workflows in accordance with applicable laws.
3. Open-Source Software Licensing
Our open-source projects (AgentShield, DBShield, SkillPrism, DevShelf, WebSecAuditor, MCPBuilderKit) are distributed under their respective permissive open-source licenses (MIT and Apache 2.0). You are free to inspect, modify, and run the software locally in compliance with those license terms.
4. Commercial Subscriptions & Instant Digital Product Delivery
When purchasing a commercial software subscription or audit service (such as AgentShield Pro or WebSecAuditor), digital delivery occurs instantly upon successful payment confirmation:
- Immediate on-screen dispatch of software license keys, CLI login commands, and desktop application download links via our Pro Delivery Portal (
/pricing/success). - Automated dispatch of transaction receipt, license credentials, and tax invoice to your checkout email.
- Access to priority hosted MCP proxies and private security scan endpoints commences immediately upon key activation.
5. Refund & Cancellation Policy
We stand behind our software and engineering quality. If you are unsatisfied with AgentShield Pro or any paid software tier:
- 7-Day No-Questions-Asked Refund: You may request a 100% full refund within 7 days of initial subscription purchase by emailing support@ritualdev.in with your order reference.
- Self-Service Cancellation: Subscriptions can be cancelled at any time via the Dodo Payments customer billing portal link included in your confirmation receipt. No further recurring charges will be billed after cancellation.
6. Data Protection & DPDP Act 2023 Compliance
We process personal information in strict accordance with the Digital Personal Data Protection Act, 2023 (India) and applicable global regulations (GDPR, CCPA). For detailed information regarding our Data Fiduciary obligations and your statutory rights under Sections 11–14 of the DPDP Act, review our DPDP Act Statutory Disclosure.
7. Merchant of Record & Tax Compliance
Commercial transactions are processed by Dodo Payments as the authorized Merchant of Record. Dodo Payments handles applicable sales tax, value-added tax (VAT), and Indian Goods and Services Tax (GST) computation and invoicing.
8. Contact & Grievance Redressal
For technical support, billing inquiries, or statutory grievances: