VERIFIED DIRECT COMMUNICATION CHANNELS
Contact & Support Desks
Every inbox is monitored directly by our engineering and security team. Select the dedicated desk corresponding to your inquiry for the fastest turnaround.
Support & Customer Care
For subscription management, license keys, refund requests, digital fulfillment, and Android app data deletion assistance.
Response SLA: < 24 hours
Developer & Core Engineering
For SDK integrations, Python/Node package questions, CLI issues, MCP builder architecture, and open-source contributions.
Response SLA: < 24 hours
Security & Vulnerability Disclosure
For zero-day vulnerability disclosures, CVE coordination, Data Protection Officer (DPDP Act 2023 / GDPR) inquiries, and security audits.
Guaranteed SLA: < 12 hours
General Inquiries & Enterprise
For enterprise air-gapped VPC Helm pilots, custom redactor rules, founder communications, and media partnerships.
Response SLA: < 24 hours
Official Distribution & Identity Anchors:
GitHub Organization: RitualDev-Lab
PyPI Python SDK: agentshield-defense
VS Code Marketplace: ritualdev.agentshield-defense
Open VSX Namespace: ritualdev-lab
Docker Container (GHCR):
ghcr.io/ritualdev-lab/agentshieldData Deletion Form: /delete-account